*Please note USPS is currently experiencing shipping delays. We process most orders within 2 business days but please allow a few extra days for transit delays*
Tell me about your domestic (United States) shipping
We ship from Colorado, USA, so all orders shipped to a Colorado address will be charged 2.96% sales tax upon checkout (plus city taxes if shipping to Jefferson County).
All orders over $35 will ship for FREE (hooray!). This includes Hawaii, Alaska and US territories. The shipping rates for orders under $35 are as follows:
DOMESTIC (UNITED STATES)
|$1.00 - $25.00||$5.50|
|$25.01 - $34.99||$8.50|
|$35.00 and above||FREE!|
|$1.00 - $13.00||$15.50|
|$13.01 - $26.00||$22.00|
|$26.01 - $74.99||$28.50|
|*$75.00 - $125.00||$28.50 $23.50|
|*$125.01 - $350.00||$55.00 $50.00|
|*$350.01 - $500.00||$72.00 $67.00|
|*$500.01 - $625.00||$101.00 $96.00|
|*$625.01 - $975.00||$127.00 $122.00|
|$975.00+||contact for rates|
*All orders over $75.00 include a $5.00 discount off of the USPS flat rate envelope or box price. Please note the flat rate envelopes and boxes only hold up to a certain amount of fabric. If you order with a discount code the total sale may be too much to fit in the envelope / box. If this is the case we will contact you for options. Thank You!
|$1.00 - $13.00||$19.50|
|$13.01 - $26.00||$26.00|
|$26.01 - $74.99||$41.00|
|*$75.00 - $125.00||$41.00 $36.00|
|*$125.01 - $350.00||$90.00 $85.00|
|*$350.01 - $500.00||$114.00 $109.00|
|*$500.01 - $625.00||$155.00 $150.00|
|*$625.01 - $975.00||$204.00 $199.00|
|$975.00+||contact for rates|
*All orders over $75.00 include a $5.00 discount off of the USPS flat rate envelope or box price. Please note the flat rate envelopes and boxes only hold up to a certain amount of fabric. If you order with a discount code or purchase bulky fabric (knit, canvas) the total sale may be too much to fit in the envelope / box. If this is the case we will contact you for options. Thank You!
Why does my international tracking stop in California?
When your order is shipped you will receive an email with your tracking information. All packages can be tracked via USPS.com. Bobbie Lou’s is based in Colorado so the departure point for most orders leaving the US is California. Full tracking via USPS is limited to only a few countries so most tracking will stop after your package leaves the US via California. This is good news because it means your order is on the way and should be to your door shortly!
How long will it take to receive my order overseas?
USPS first class international generally takes approximately 10-14 business days and Priority International runs around 6-10 business days (business days do not include weekends or holidays). This is of course pending any customs delays. Unfortunately we don’t have any control over customs so please be patient if your order is taking longer than expected. Insurance on all orders is optional. Cost depends on the package size and location, but is usually only a few dollars extra. If you would like your package insured, please let us know. Packages lost or damaged in the mail, unclaimed, or undeliverable are not refundable.
Can you declare my package as a gift under a certain value? Why do I have to pay to pick up my package?
All international customs forms will be marked as “Merchandise / Fabric” with the value of your order declared accurately in US$. To comply with US law, we cannot mark packages as a gift or change the $ value. Thank you for your understanding!
When ordering something from another country you may be required to pay customs duty to bring that item into your country. This is your country’s import fee and will vary based on where you live. Please check with your local Postal carrier to find out more about your country’s import fees. We are not responsible for customs fees nor do we reimburse customs fees.
What are your regular shipping days?
We ship Monday thru Friday per the USPS holiday schedule. Our processing time is 1-3 business days from the date you place your order.